• 100+

    Professional Workers

  • 4000+

    Daily Output

  • $8 Million

    Annual Sales

  • 3000㎡+

    Workshop Area

  • 10+

    New Design Monthly Output

FAQ

FAQ

Q: Are you a factory or trading company?

A: We are a source factory with export license and ISO9001 & BSCI.

Q:Where is your factory located? How can I visit there?

A: Our factory is located in Dongguan City, Guangdong Province, China, about 0.5 hours driving from Shenzhen, and 1.5 hours driving from Shenzhen airport. All our clients, from
home or abroad, are warmly welcome to visit us!

Q: Can you do OEM/ODM?

A:  Yes, we can do OEM/ODM products. It's highly welcomed.

Q: How can I get some samples?

1. We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.

2. Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.

Q:How does your factory do regarding quality control?

A: Quality is priority . We always attach great importance to quality controlling from the very beginning to the very end:

All raw material we used are environmental-friendly with raw materials certificates;

Skilful workers care every details in handling the producing and packing processes;

Quality Control Department specially responsible for quality checking in each process, every order with 100%

Q: How long is the sample lead time?

A: For existing samples, it takes 2-3 days. They are free. If you want your own designs, it takes 5-7 days after design confirmed, subject to you designs whether they need new printing screen, etc. If need model, to be negoiated.

Q: How long is the production lead time?

A: For universal type: 5-7 working days for 1-500pcs 7-15 working days for 501-3000pcs 15-25 working days for 30001-10000pcs 25-40 days for 10001-50000pcs to be negotiated for over 50000pcs.

For customized type: Depends on the situation.

Q: What is your packing?

A: Inner packing is by polybag/bubble bag/opp bag/PE bag/frosted bag/white box/color box/display box or customized, outer packing is by carton.